Privacy Policy
This privacy policy sets out how “[ExcellenceTickets.com]” uses and protects any information that you give “[ExcellenceTickets.com]” when you use this website.
“[ExcellenceTickets.com]” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“[ExcellenceTickets.com]” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [April 1, 2009].
What we collect
We may collect the following information:
- Name, company name, credit card information
- Contact information including billing address, email address and telephone numbers
- Demographic information such as post code, IP address, browser type
- Other information relevant to customer surveys and/or offers
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Fulfilling orders, processing credit card payments, delivering tickets.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We do not sell our customer information to any other company. We do not send out junk emails or email spams to our highly respectable customers.
- From time to time, we may also use your information to contact you by email, phone, fax or mail.
- We may use the information to customise the website according to your interests.
We reserve the right to disclose Personally Identifiable Information as required by law and when we believe it is necessary in order to protect out rights and/or comply with judicial proceeding, court order, or legal process served on our web site.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
This website offers the highest level of security. For our entire online shopping process we utilize Secure Sockets Layer (SSL) 256-bit encryption protocol. The SSL protects all the information of our highly respected customers such as credit card numbers, names and addresses during the connection between your computer and our server. You will recognize that you are browsing in a secure environment if you see an “s” after the “http” at the beginning of the web address.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to [security@ ExcellenceTickets.com].
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.